Hai Tran: Yes. I mean, I’ll ask Brian to comment a little bit about his thoughts on the AI side. But in terms of the broad economic trends that we’re seeing, I think that – it’s gone back and forth, right. I think that there was obviously some concerns or some anxiety around a recession on the horizon that has come and it’s gone and it keeps coming back in cycles. It hasn’t really slowed down our opportunities yet. We still see a very strong pipeline building, in fact, a very robust pipeline that is building for us. And those opportunities will, I think, continue to play itself out through the year. With that said, however, given some of the dynamics within – on the global economy, one of the things we do see as a trend is the need and the hyper focus on CX.
This is a consistent message across many of our customer base, regardless of the industry verticals that everybody’s focused on, how do we really differentiate ourselves from our competition by focusing on that customer experience and engaging partners like ourselves to help them think through those dynamics is something that is a priority for many of the organizations we work with.
Brian Shepherd: Yes. Maybe the only thing I would add to that, Matt, is I think most companies saw some nervousness throughout 2023. I haven’t seen that get worse. I haven’t necessarily seen that get better. I think companies are just looking at, is there a softer landing? Is there a harder landing? Do things go bump in the global political economic situation? So I think companies that we see are kind of preparing for both sides. What we keep hearing over and over again. What’s most important one? Can you bring us solutions to help us drive revenue growth faster? Can you help us serve our customers around what Hai talked about, that digital CX in a lower cost way. And if we’re going to make an investment in our business, it better ring the cash register either on revenue or cost savings and efficiency in the near-term in one, two, three, four quarters.
And that’s one of the things that we’ve been pleased about with our sales pipeline and the solutions we have. As we talked before, so far, we’re staying above the cut line, because we’re either able to help them on revenue, improve customer experience or take costs out of their business. And as long as we keep doing that, we think that’s fueling a lot of this accelerated revenue growth. I’m not sure we have the best crystal ball on your question, but that’s kind of what we’re seeing.
Matthew Harrigan: Great. Thanks, Brian. Thanks, Hai.
Operator: All right, thanks, Matt. And thank you for all that had questions today. I would now like to turn the call back over to Brian Shepherd for closing remarks. Brian, the floor is yours.
Brian Shepherd: Thanks for joining, everyone. We’re excited about the record setting results in the rear view mirror, but 2023 is over. Now, this team is laser focused. We got to deliver against midpoint to upper end of the guidance we just put out. We fully expect to do that, but we got work to do and this team is already one month into the year. We got to get after it. So thanks for joining. We’re going to continue the momentum and the commitment of doing business the right way at CSG. Thank you all.
Operator: Thanks, Brian. And ladies and gentlemen, that concludes today’s call. Thank you for joining and you may now disconnect.
