Costco Wholesale Corporation (NASDAQ:COST) Q4 2023 Earnings Call Transcript

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Richard Galanti: No.

Chris Horvers: Got it. Thanks.

Richard Galanti: Let’s down was the answer yet.

Chris Horvers: Understood. Thanks so much.

Operator: We’ll take our next question from John Heinbockel with Guggenheim.

John Heinbockel: So Richard, first thing, maybe just talk about how you look at cannibalization versus expanding the market in the U.S., right? And if you – obviously, you can now put – it looks like locations closer together. When you kind of look at the U.S. in total, is there a number, right, that you guys have in mind that’s now possible, given what you’re doing with density?

Richard Galanti: Yes, our view is over the next 10 years that we could add easily another 150 and that’s on top of however many business centers, call it, but just in the U.S. So – and that number keeps changing. If you had asked me six or eight years ago, where we’d be today, I would say, if we were 70/30 U.S. back then, we’d be 50/50 by now, outside of the – will be 50. And today, we’re at 65, 70 in the U.S. So, we’re finding more opportunities here and it’s evidenced by just the sheer volumes of the units – that our units are doing today versus three or four years ago. It’s much higher than we would have expected three or four years ago. So we think that there is still a lot of runway in that regard.

John Heinbockel: And then just a quick follow-up, I know you guys haven’t been particularly interested in BOPIS, right for cost reasons and I assume that’s still the case. There’s a consumer argument for it, but – I think it’s hard to make the cost side of it work, is that still your view?

Richard Galanti: That is still our view overall. In addition to the thing I mentioned a little bit with what we’re doing with Instacart on non-food items as well. We are testing in-store some big-ticket items like TVs, but on a limited basis to see what happens for Buy Online and Pickup in Store.

John Heinbockel: Okay, thank you.

Operator: We’ll take our last question from Joe Feldman with Telsey Advisory Group.

Joe Feldman: Hi guys, thanks for taking the question. I wanted to ask about the CPG guys, are they funding promotions a little more regularly with you guys? I know you did something, I think with P&G that seems like a clever promotion to get a gift card back from them, it seemed. And I’m just wondering what you’re seeing across the other vendors?

Richard Galanti: Yes. Well the CPG, actually we did that last year as well, done it for a couple of years. We will say, we’ll do it again. It’s growing. So, and once we do that with one, we want to share that excitement with others to see what other types of things we can drive that way. So I’d say there’s probably a little bit more increase on that type of promotional things. And then inventory is available for those things. We could really drive sales of those items in a short period of time.

Joe Feldman: Right, that makes sense. They have the volume and you guys do. And then are you guys approaching the holiday any different this year? I know you mentioned Christmas goods are off to a good start, but is that – earlier than normal? I feel like you are about the same timing, but maybe you could share thoughts on the approach to the holiday season.

Richard Galanti: Yes, if it’s earlier, it’s a week or two earlier. And some things came in early, and yes, it’s a little early compared to some of the supply-chain disruptions we had, which screwed up a lot of things. But if you go back to where we were before COVID, we’re probably at or very slightly earlier. And in terms of how we’re approaching it? We’re approaching it aggressively in terms of having stuff to sell to the members. But we want to be – we want to be out to. Typically this is nothing different here, even on things like toys will bring in a few things in the last couple of weeks before Christmas, that if they don’t sell through, we’re not at risk of having to mark them down dramatically because they’re not unique just to Christmas.

Joe Feldman: Understood. No, that’s great. Thanks, guys and good luck this quarter, Richard.

Richard Galanti: Well, thank you, everyone. We’re around to answer questions. And have a good holiday and we’ll talk to you soon.

Operator: And that does conclude today’s presentation. Thank you for your participation and you may now disconnect.

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