Complete List of All AI Companies Under $2 Billion Market Cap

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38. LivePerson, Inc. (NASDAQ:LPSN)

Market Capitalization: $118.56 Million

Number of Hedge Fund Holders: 6

LivePerson, Inc. (NASDAQ:LPSN) provides conversational AI tools that help businesses communicate with customers through messaging and voice. Its platform supports smooth interactions with features like AI-powered conversation management, insights, and integration. The company works with large businesses, online stores, and public organizations worldwide. It is headquartered in New York.

In May 2024, Avaya and LivePerson partnered to create a unified omnichannel solution combining voice, digital, and AI tools. The integration improved Avaya platforms with LivePerson’s Conversational Cloud for advanced messaging, AI, and analytics without requiring migrations. Main features include improved digital channels, customer interaction insights, and enterprise-safe AI capabilities to enable faster and cost-effective digital transformation.

After the third quarter results in November 202, CEO John Sabino highlighted this partnership and highlighted that it contributes to new bookings, building a strong pipeline with Fortune 500 companies. The company also benefits from generative AI adoption and a new pricing model that has led to larger deals and shorter sales cycles. Sabino emphasized LivePerson’s evolution into a strategic partner for enterprise digital transformation, driven by innovation and customer focus.

Moreover, in October, LivePerson announced new AI tools aimed at improving agent productivity, and customer satisfaction, and measuring the return on investment of AI-driven customer interactions. Features include a unified agent workspace, generative AI tools, and advanced analytics to add to contact centers and customer experiences.

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