Citigroup Inc. (C) and Bank of America Corp (BAC) Are (Still) Most Likely to Get Dumped by Customers

Will banks ever come to understand that consumers don’t care as much about bicycles and vacuous pledges to put the customer first as they do about good service — and being treated with respect? Banks don’t seem to care what their customers think, and until it starts costing them real money, they probably won’t.

The article Citigroup and Bank of America Are (Still) Most Likely to Get Dumped by Customers originally appeared on Fool.com and is written by Amanda Alix.

Fool contributor Amanda Alix has no position in any stocks mentioned. The Motley Fool recommends Bank of America and Wells Fargo. The Motley Fool owns shares of Bank of America, Citigroup, and Wells Fargo.

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