Githesh Ramamurthy: Sure. I would say we are in testing in all of those markets. So, this is — that’s where we are. We’ve done a fair amount of work in these areas. And the way it would come to market is that, for staff adjusters, that would essentially be a package or a component to be added inside of insurance components that insurance customers are buying. And then on the repair facility side, we haven’t fully sorted out exactly, from a revenue model, but it would be included in some one of our repair packages. But more fundamentally, though, what we’re excited about is that there’s a huge shortage of estimators and staff on the repair facility side of the business. And what customers are super excited about is the ability for the AI to take consumer photos and generate a predictive estimate, so someone can look at it and say, hey, do I have capacity to take this car and can I schedule it.
It provides a lot of downstream benefits, and it’s also integrated deep inside the CCC platform. And we probably end up — so that’s really how we see it from a deployment standpoint. Does that answer your questions, Chris?
Chris Moore: Yes. Got it. No, it does. It’s perfect. Thank you very much. Yes, most of my others were answered. I will leave it there. Thanks guys.
Githesh Ramamurthy: All right. Thank you.
Operator: Thank you. Our next question comes from the line of Gary Prestopino of Barrington Research. Your line is now open.
Gary Prestopino: Hey good afternoon Githesh and Brian. A question on the parts procurement business. What — who drives the adoption of using an electronic means of ordering parts? Does that come from the insurance companies kind of demanding that it be done or you’re just having a better mousetrap for the repair facilities to order parts in a more efficient pace?
Githesh Ramamurthy: I would say — good to hear from you Gary. I would say fundamentally, it’s from our repair customers. So, it’s really the repair facilities who are ordering the parts. You have to remember; insurance companies do not order parts. It’s the repair facilities that, in the process of repairing a vehicle, the parts list is generated by the estimate. So, when you have an estimate coming out of CCC One, say, hey, these are the 13.1 parts — or the specific parts list I need. And then you can from — because it’s integrated into CCC One, you can go click, click, click, choose your provider, your supplier. Again, we’re not dictating any of those mechanisms. The repair facility is setting up their favorite providers, their parts, participants.
They’re making the selection, and what we’re doing is streamlining the entire process and the accuracy of getting the right part into the repair facility, getting the electronic invoice from the parts provider, reconciling that into their system. Those are the things we’re doing. So, I guess, simple answer to your question is having a very clean, easy-to-use solution, which provides big benefits to the repair facility market mix is really what drives this.
Gary Prestopino: So, in the repair shops or entities that I’ve been in, I mean, the — as you say, there’s a lot of this done on the phone. Does your system electronically have the ability to — with artificial intelligence, to say, if a car takes a hit on the right front quarter panel, you’re going to need a right front quarter panel, but 90% of the timing may be the sensor or something? Can it automatically recommend that and say, hey, would you need a sensor for this, trying to increase the total value of the order?
