Braze, Inc. (NASDAQ:BRZE) Q4 2024 Earnings Call Transcript

Bill Magnuson: Yeah. So as we’ve said, we’ve been very happy with our team’s execution and the productivity of our sales team is absolutely a part of that. Looking ahead into next year, we’re focused on first closing out a strong Q4, and we’re, while we’re doing that, we’re hard at work preparing for our next sales kickoff early February. We don’t have details to share on this specifically today, but that kickoff will include some evolved pricing and packaging. We’re going to be deploying more sophisticated territory carbs and account mechanisms. We hope that’s going to continue to support improvements in velocity and productivity for our sales teams. You also heard Isabelle mention a little bit earlier that we’ve authorized additional, hiring in this year, specifically focused in R&D in order to help support, additional, additional revenue and additional, you know, just product feature sets, more sell, more stickiness, more usability, etcetera, further into the future.

As we look into next year and increasing the size of the sales team, we, as I mentioned before with the highly diversified customer base, we do have an ability to flex new sales capacity and marketing investment into areas where we see strength. We are expecting an uneven recovery when we look at from a global perspective. And so, we’re ready to adapt to that as it presents itself, and we’re hard at work trying to read the tea leaves in the many regions that we operate in around the world so can deploy capacity when we when we have confidence that those regions can support it. I think that, you know, we’re also going to at account segmentation, you know, with respect to enterprise versus SMB, as well as, you know, in particular at the high end, with within our global strategic accounts program with the largest customers, looking at new categories and verticals that we could potentially, continue to expand into.

And so I think that seeing opportunities along those dimensions is what’s going to give us the, confidence to continue to build new sales capacity. And then along the way, we’re going to continue to, invest in the broad based productivity improvements that we’ve been hard at work on for the last year. And to some extent, that’s a job that that’s never done, but, you know, we’ve certainly been really happy with, what that has meant from an execution standpoint.

Unidentified Analyst: Thank you. That’s helpful. And then just a quick follow-up for Isabelle. So you’re guiding to 26% growth in 4Q, how should we think about that as a potential starting point for fiscal 2025?

Isabelle Winkles: Yeah. So I’ll speak sort of, high level about 2025. But, specifically for Q4, just remember, both Q4 and Q1 are seasonally low from a sequential growth rate perspective. So that is not unexpected, and all analysts and anyone doing models should incorporate that fact into any forecasting. And you can look historically. That is a pattern that repeats itself. I think that, you know, as we look out into the you know, we are going to continue to take a risk adjusted posture when it comes to guidance. And keep in mind that, you know, what I’d said this earlier in the call. Some of the results that happened over the back, two thirds of this year were as a result of North Star, which, obviously, we will lap in the early part of next year.

And so I would take that into consideration when not only thinking through, what the guidance might look like, but then what the results might look like on the what we’re sort of planning for in terms of results on the other side of that guidance. And just remember that, Q1 will still have a bit of a tailwind from the North Star acquisition, but that is pretty much the last quarter that will have a year-over-year tailwind. And so, we will get to FY25 in more fulsome detail in March, once we have more visibility, given the results of Q4, but hopefully, that’s helpful from at least a philosophy perspective.

Unidentified Analyst: Thank you, appreciate it.

Operator: In order to get through everyone’s question, can we please limit it to one question? Our next question comes from Pinjalim Bora with JPMorgan. Please unmute yourself and ask your question.

Pinjalim Bora: Great. Congrats on the quarter, and thanks for taking questions. Seems like macro continues to be a bit challenging. Isabelle, is there a way to think about MBR going forward? Because you are kind of reaching, or will be reaching getting easier comps starting in Q4, but macro continues to be challenging. So I’m thinking if it kind of, would you say it kind of troughs at a point in Q4 or Q1? Or do you feel like it might continue to slide?

Isabelle Winkles: Yeah. So, you know, I think that it is a lagging indicator, especially given that it is a 12 month trailing. And so I would not well, we don’t guide on it specifically. Our own internal models and forecasting we’ll assume that, from a risk adjusted perspective that there’s going be more to come out there. So we’re I don’t think we have fully called the bottom yet and that’s mostly just because it is a lagging indicator part, mostly because it’s a 12 month trailing statistic. So I would Incorporate that fact pattern in, when thinking about the future.

Pinjalim Bora: Understood. Thank you.

Operator: Next question comes from Scott Berg with Needham. Please unmute yourself and ask your question.

Scott Berg: Hi, everyone. Great quarter. Thanks for taking my questions. Bill, in your scripted remarks, you talked about passing the $500 million resi committed, ARR threshold. Congrats. It’s obviously a big number. But how do you think about $1 billion or more than $1 billion? Do you have — can you get there with your current product set, or do you feel like you need some additional whether it’s modules, functionalities, channels, etcetera to help achieve that goal? Thanks.

Bill Magnuson: Yes. I think that when we look out toward doubling again and then growing orders of magnitude after that, there will absolutely continue to be meaningful expansion of our product surface area. You already see us making forays into new buyer personas as we’ve as we’ve expanded into, you know, selling things like feature flags to more of a chief product officer or chief technology officer kind of a budget, then CMOs, and, you know, we’ve obviously been doing a lot of investment into our data platform. Along the way is going to be continued expansion into, different channels continuing to expand our orchestration and personalization capability. And so I think you should expect to continue to see a broad base of investment, which, you know, we’re excited about how all of those new, product expansions compound themselves into in, you know, existing customer growth.