Braze, Inc. (NASDAQ:BRZE) Q1 2024 Earnings Call Transcript

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Bill Magnuson: Yes. So we’re not disclosing that quantitatively, but I will say that qualitatively, as I just mentioned, we continue to see that flywheel spin up. We’ve got really great account coordination. We’ve got all the right — communication channels are in place. We’ve got mutual investment on both sides and we’re excited to see how those partnerships continue to bear fruit over time. When you look at the broad evolution of where — I think the GSIs are trying to move to have more creative services, to be able to work on more of these customer engagement and marketing use cases. When you look at the marketing agencies and the big holding companies, they’re trying to evolve to have more data sophistication and be able to help with more of these ongoing integrations and really kind of — really express our technical chops and Braze exists right at the intersection of where both sides of that landscape want to evolve to.

And so we’ve been really excited to be their partner, help — bring them into this new world of modern customer engagement, to be able to do more with first-party data, to be able to do it faster, to be able to bring more value through experimentation and agility. I think that one of the topics that we spoke a lot about at the beginning of this call was just what more you can do when you’ve got more productivity, you have more access to hands on keyboards, to have resources to be able to run these strategies and evolve them over time and that’s one of the things that’s most exciting about our partnerships in that landscape is that it just brings more able hands and minds to the strategies that our customers want to be able to run and help them evolve and improve them over time.

Camden Levy: Perfect. I appreciate the color. Thanks.

Operator: And our next question comes from Nick Altmann with Scotiabank.

Nick Altmann: Awesome. Thanks, guys. Just given the strength in billings and customer count and the sequential step up you’re guiding too in revenue for 2Q, I know, Isabelle, you talked about deals that slipped out of 4Q closed in Q1, but I’m curious just, was there any sort of pull-forward activity of bookings in the 1Q? Thanks.

Isabelle Winkles: Yes. So there is some push out of Q4. If you think about — if you remember, in Q4, we talked about a pretty back-end loaded bookings quarter. And so the way we count customer count is by when we actually start recording revenue which means the customer start date has to have actually passed. And so if you book a brand new deal on the very last day of the quarter — in the last, or in the last week of the quarter, it’s going to take a little bit of time for that to become a new customer. So some of that is timing and some of that — and then we’ve seen some of that happened in Q1 pushing out into Q2. I mentioned that in answering a previous question. With regards to the guide, I’ll come back to a little bit of the seasonality.

We’re not forecasting any improvement in the overall environment. In fact, we’re — our guide philosophy is generally unchanged but we are — including the fact that sequentially, there are three extra days in Q2 versus Q1. Q1 is just seasonally our lowest sequential revenue quarter. And then you will see that start to reverse going into Q2.

Operator: Our last question comes from Yun Kim of Loop.

Yun Kim: Okay, great. First, Isabelle, can you just talk about the how international regions performed in the quarter, especially on the heels of the WhatsApp integration release?

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