BM Technologies, Inc. (AMEX:BMTX) Q3 2023 Earnings Call Transcript

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Luvleen Sidhu: Yes. So I would say, number one is, I just want to emphasize, I really do love this point not, to diminish the opportunity on the sales side for universities, but it’s more to highlight that, it’s amazing how unpenetrated we are in our existing ecosystem. So with the schools that we have relationships with today, that’s primarily where those account sign-ups are coming from. It’s not the new schools, because new schools take time for implementation and for the first cohort, to get used to signing up through the process, et cetera. So it’s really our existing base that we’re benefiting from, the new sign-ups to answer that part of the question. Second is, let me just go back to the point of our existing market share.

So today, with the schools that we have relationships. We are touching about a third of the market of the eligible students that can get a refund. Again, we’re disbursing about $11 billion to $12 billion for those schools that, we’re doing business with today and less than $2 billion, or about $1.5 billion only of that is flowing into our checking accounts. And so, there is great opportunity as we improve our product, as we respond to what students are saying that they need as we get that upfront conversion funnel more frictionless and easier to kind of work through We can really penetrate more of that opportunity. And then we’ve already talked about the engagement and the retention side. As it relates to new school opportunities, even though we already are the market leader with about a third of that market opportunity, there is still a strong pipeline for us to go after.

And we are looking at how do, we continue to stay strong from a competitive offering standpoint. Where today, we offer full service refund disbursement we want to be able to offer a value add where that full-service disbursement number one can be better integrated within the existing ERP systems and partnerships that schools have on campus, so that it’s an easier choice for them to pick us, because it’s just easier to roll it out. So, we’re really working on behind the scenes how can, we become an easier sort of technology rollout so that schools it’s an easy decision to pick us. And then second, we’re looking at how do we kind of go from a monoline product of full-service disbursements that, we offer as the main product today, to being able to expand products that are relevant, to our universities and solve another pain point for them, to just create a stickier relationship, or more value-additive relationship, and potentially a more revenue generative opportunity for us as well.

And an example of that is what I already mentioned before, the fraud tool, the IDV as we identification verification tool and product that we’re expecting to roll out, to new opportunities, new schools and existing schools sometime in Q1.

Brian Prenoveau: Thank you. I see no other questions on the webcast too. So Luvleen, I’ll turn it back to you for closing remarks.

Luvleen Sidhu: Great. Thank you. So thank you again, everyone, for joining us today. And it is a holiday season. So, I hope everyone really enjoys the holidays, and we’ll see you next quarter. Thank you.

Operator: This concludes today’s conference call. Thank you for your participation, and you may now disconnect.

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