Biotricity, Inc. (NASDAQ:BTCY) Q3 2023 Earnings Call Transcript

So that allows us to get operational efficiencies. So, we need less people to support, right? And what that means is, okay, the patient has an issue. We understand that patients are having a question about how to charge the device, for example, right? Do we really need a Level 1 tech support to respond to that? Or can we have an AI bot that is going in and responding to that, right? Can we do a lot of remote troubleshooting in an automated form factor? If one of our customers, physicians and nurses, they’re asking a question, how do we automate and supply responses to that in a faster way? And then, the last piece of where we are looking at the application of AI is really in the world of — and this is more of our future stuff that we’re working on is — we understand what the nurse is doing, right?

So, how can we support the nurse? So, if the nurse is supporting, let’s say, 25 patients on cardiac studies on a monthly basis, how do we get that nurse to support 50 or 75, right? And the way we do that is by understanding how the nurse is working in our system and our workflow and automate them as much of that as possible. So that’s really trying to build a digital nurse that is supporting the physical nurse. So that’s kind of the areas that we are applying AI. It is very operational and it’s very efficiency oriented, and it’s very specific to our business and our workflow and then, of course, to our technology.

Kevin Dede: Thank you, sir. Appreciate it.

Waqaas Al-Siddiq: Always.

Operator: Thank you. There are no further questions at this time. I’d like to turn the floor back over to Waqaas Al-Siddiq for any closing comments.

Waqaas Al-Siddiq: Thank you, everybody, for joining our call. We appreciate you guys attending and taking time out of your busy schedule. If there are any other questions that do pop up or that we can help answer, please feel free to reach out to us. We are always available. You can reach out at investors@biotricity.com or reach out through any of our social channels or LinkedIn channels. Thank you very much.

Operator: This concludes today’s conference. You may disconnect your lines at this time. Thank you for your participation.