Bill.com Holdings, Inc. (NYSE:BILL) Q4 2023 Earnings Call Transcript

William Nance: Got it. Appreciate you taking the question. And then on some of the moving pieces around ad valorem payment adoption, the 10 to 13, very nice to see. I guess what are some of the adoption trends underneath the hub that you’re seeing across the different products? It seems like cross-border saw very nice adoption. You guys have talked about that. What are the trends in like instant payment and virtual card been. And we saw some relatively strong orders in this past year. Is there anything that you guys have line of sight to see an acceleration of adoption in the coming year?

Rene Lacerte: I think the — one of the more important things about the platform we’ve built is that we give customers choice. We give suppliers choice. We give our customers choice and all the payment products and services we offer is because we believe choice is what’s actually going to make the market happen. We didn’t get in to build and create something that wasn’t going to actually make an impact on the world. We want to make a big impact on the world. And so the choice matters and what we’re seeing is that there’s lots of iteration required on the platform at scale to actually make this stuff happen. That’s why we kind of say from quarter-to-quarter, it’s not going to be exact, but we believe in the long-term opportunity.

And what we know is that the capabilities we’ve already built on the platform allow us to continue to scale each of the categories of our payment rails that we’ve talked about. So we do feel good about the virtual card adoption. We do feel good about the international payment option. We feel good about the instant transfer adoption. We feel good about all the products and opportunities that are still to come, such as the invoice financing that we’ve got out in kind of alpha beta mode. These are all things that we know customers want. They need the choices out there. And I think we’re just super happy that we’ve got a platform that can kind of scale with customers and scale with the opportunity.

William Nance: Right. Thanks for taking the questions.

Rene Lacerte: Thank you.

Operator: Our next question comes from Brent Bracelin with Piper Sandler. Please proceed.

Brent Bracelin: Good afternoon, Rene, maybe I want to shift gears a little bit to Divvy. I mean this is been a key growth engine for the business, over 30% of the revenue. How are you thinking about the Divvy growth opportunity in the next year and are there any catalysts that you’re looking at that could help accelerate adoption? Thanks.

Rene Lacerte: Great question, Brent. We are super excited about pulling together and launching our unified platform later this fall, which we talked about in the script. We’ve been working on that, obviously, since the acquisition. In addition to having the capabilities around the product, we’ve also been working very hard on the capabilities to kind of go to market. And so the opportunity for us to really drive adoption of the spend and expense solution, the capabilities we have is going to be dependent on not just that go-to-market for the BILL customers that we already have in the platform, but it’s going to be for the go-to-market broadly. And so this year, we expect to start shifting the focus on financial operations and obviously, all of our marketing and go-to-market will include all the capabilities we have, and we think that’s important. So John, do you have anything else you want to add?

John Rettig: No, that all makes sense. I think we could see some, obviously, building momentum throughout the year associated with our integrated product and the attached cross-sell and go-to-market motion with that. For guidance purposes, like the estimates that we have that are embedded in our assumptions call for Divvy to have mid-30s growth for the year, which we think is something that reflects all of the moving parts, both macro and otherwise. And we’re obviously going to work hard to drive the cross-sell and other upside opportunities.