Atlassian Corporation Plc (NASDAQ:TEAM) Q4 2023 Earnings Call Transcript

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Operator: Your next question comes from Ari Terjanian from Cleveland Research. Please go ahead.

Ari Terjanian: Congrats on the results, Cameron. I know you’re moving at the end of the year, but congrats on a great run. I guess a question for you, a lot of strength here in the quarter on enterprise side. If you could double-click what do you think changed from a go-to-market perspective investments into Enterprise Advocates and the partner side that’s helped drive some of these larger deals? And do you feel like Atlassian’s at a steady state now in terms of the investments on the go-to-market side? Or is there more to come here as you think about the future? Thank you.

Cameron Deatsch: Thank you for the question. And yes, we’re very happy with the results we had in Q4 and the strength we continue to see in migrations in enterprise. But like I said, none of this happened overnight, and none of this was specifically just because of the go-to-market teams focused more on enterprise. This really has been a multiyear investment from Atlassian, largely with the commitment to get closer to our largest customers, and deliver — honestly, to become the strategic partners that they want us to be. Now this starts with R&D, and you see us deliver massive investments in scale. We have 50,000 users in our cloud products today, certifications, extensibility and largely just understanding our enterprise customers’ unique needs much more closely.

And then, of course, we match that investment in go-to-market by including our enterprise advocates, our technical account managers, our customer success managers and so on. And as we got closer, we’ve been able to get larger deals, longer-term commitments and become the strategic partners that customers want. However, we’ve been able to do this all through evolution, as we’ve said, not revolution, and you see that today in our sales and marketing spend. So we’ve been able to actually get close to our largest customers to do these larger enterprise transactions, all while maintaining largely industry-leading sales and marketing expense, something that I’m exceedingly proud of and something that I’m very happy with my team will continue to do going forward is have that great balance of understanding our flywheel and product-led growth and all those great principles that Mike largely laid out earlier of how we’re even thinking about AI.

But then, of course, when we’re ready, go to our largest customers, and bring those solutions to them and, of course, get value and return for that. So we will continue to get closer to our largest customers, but we will absolutely continue to maintain our incredible efficient go-to-market structure going forward.

Operator: Your next question comes from Michael Turits from KeyBanc Capital Markets. Please go ahead.

Michael Turits: So you said in a couple of places that migrations were strong, but you talked about both in the data centers as well as to cloud. I was wondering if you could drill on specifically on the migrations to cloud. So you mentioned things like data residency that were obstacles that were being removed. But are we in a position where whether it’s because macro feels better and people are okay on TCO or some other reason that the actual migrations from let’s just call it on-prem, but as a server to cloud improving at this point? Is that sustainable?

Cameron Deatsch: This is Cameron here. So the migration plan, like it hasn’t been a multiyear program we put in place. And as the customers choosing cloud, choosing data center has been very much in line with what we’ve expected. As we eliminate cloud blockers, whether that’s data residency, scale, extensibility and to be very honest, we have a public road map where we show all of our customers, here’s all the things that we are shipping down the road so that they can make the appropriate choices going forward. It’s a combination of all of those things that have allowed us to get these large customers choosing to move to cloud. Of course, as we’ve said, there are still plenty of customers out there that are ready for cloud would prefer to stay on premises and are choosing data center, and we will continue to see, I think, a large portion of customers going over the next year, choosing data center as that option.

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