AMN Healthcare Services, Inc. (NYSE:AMN) Q4 2022 Earnings Call Transcript

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Cary Grace: Yes. Let me — thanks, Kevin. Let me give you a little bit of perspective at a macro level. And as we continue on these calls throughout the year, I’ll continue to put color on it. So one AMN, I know there’s going to be a very physical representation of that, where you will start to see our brands come together. So we will literally look more cohesive and integrated as one company. But really, a lot of the things that we are working incredibly hard on and will continue to throughout the year is how do we actually make all the parts across AMN work more seamlessly together. So there’s a lot of implications for work that we’re doing to streamline our processes across our 20 solution set to streamline our platform. And so a lot of what we want AMN to feel like is to feel easier to do business with, both for all of our clients, for our clinicians, and very importantly for our own team members.

If I gave you an example of what I would expect it to start changing in terms of the shape of our financials, as a proxy right now, if you look at our 30 largest clients, of our 20 solution, we have an average of eight. And so obviously, if you went much, much further across our client base and then kind of did the math around our 20 solutions, there’s tremendous opportunity for us to further penetrate those client relationships. And we’ll have more success in doing that and we’ve created a real and meaningful value proposition that’s compelling to them.

Kevin Fischbeck: Thanks.

Operator: Thank you. One moment for our next question, that will come from the line of A.J. Rice with Credit Suisse. Your line is open.

A.J. Rice : Hi, everybody. And congratulations, Cary on your first quarter here. Let me just maybe drill down a little bit further on some of the stuff that Landry was saying. So if you look at your MSP accounts, I know in the peak, you were having to — you couldn’t fill all the orders, the entire industry couldn’t fill all the orders, but you were subcontracting out a meaningful percentage. If you look at say, Q3 to Q4, are you stepping up the percentage that you’re filling of those open orders meaningfully? Or is it still a fair number that are being subcontracted and potentially even going among your MSP accounts?

Cary Grace: A.J., I was going to say, thank you for that. You got our strategy what we were doing throughout the pandemic, and also around what we have been doing subsequently. I’ll let Landry kind of kick off and then Kelly can talk a little bit about our broader MSP strategy.

Landry Seedig : Yes. So I’m going to turn that to Kelly, but I was just going to mention, A.J., both Q3 and Q4 are strong. So we were living in really high demand in the fourth quarter. And so those — you have to look at that as being pretty flat. And then right now our focus is on increasing that as we progress through Q1 and then going into Q2. And we are seeing increases on that, but I’ll let Kelly provide a little bit more detail.

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