Alithya Group Inc. (NASDAQ:ALYA) Q3 2023 Earnings Call Transcript

John Shao: Hey, good morning guys, and thanks for taking my questions. Regarding your smart-shoring, I’m just curious about your client feedback so far on the outsourcing activities, what is their preference like or are they kind of indifferent, do you see any client pushback so far?

Paul Raymond: Yeah. Thanks for the question John. The feedback is very positive so far. So the reason why we call it smart-shoring is we try to be different from the other players and I’ll try to explain this. Typically, the very large outsourcers will take a piece of business from a client and send it offshore and it’s a kind of a soup to nuts send it over the fence, they deal with people over there and look at it this way. We work very differently. So the people that we have in our centers in Morocco, Eastern Europe, India and so on, they’re part of a team, of an individual team or a project team. So a project team might be led in the U.S. or Canada or Europe. Project manager and the whole team but the people on the team might be located in Canada, the U.S., Morocco or India.

So, we look at our smart-shoring more like an extension of our teleworking people. So the people there are actually part on a daily basis of a projects and progress. And so that also helps us with the recruiting in those geographies so that people feel they’re part of a larger project, the global project and have more interactions with our teams and clients. So the feedback so far has been very positive.

John Shao: Okay, that’s great color. Thank you.

Operator: Presenters, there are no further questions at this time. Please proceed with your closing remarks.

Paul Raymond: Well, thank you everybody for joining us today and we’ll see you on our next call.

Operator: Ladies and gentlemen, this concludes your conference call for today. We thank you for joining and ask that you please disconnect your lines. Thank you.