9 Latest AI News Updates Investors Should Not Miss

2. RingCentral Inc. (NYSE:RNG)

Number of Hedge Fund Followers: 36

RingCentral Inc. (NYSE:RNG) offers AI-powered business communications, contact centers, video, and hybrid event solutions to empower businesses with conversation intelligence for better customer and employee engagement and, subsequently, improved business outcomes.

On February 20th, the company introduced an AI-based phone agent called RingCentral AI Receptionist. This agent leverages GenAI to automatically respond to customer queries, accurately route calls, deliver SMS confirmations, and offer call transcripts. Businesses can easily deploy this AI call automation solution.

“The launch of RingCentral AI Receptionist marks our foray into agentic AI and the creation of a new category in AI-powered business call handling. RingCentral AIR is designed to work right out of the box, enabling any business, from local service providers to fast-growing enterprises, to automate customer interactions. Voice remains a preferred way in which customers communicate, and AI-powered call automation—integrated directly into the phone system—will redefine how companies of all sizes connect with their customers.”

-said Kira Makagon, President & COO of RingCentral Inc.