9 AI News Updates Investors Should Not Miss

6. TELUS Corporation (NYSE:TU)

Number of Hedge Fund Holders: 13

TELUS Corporation (NYSE:TU) is a Canadian telecommunications company that offers wireless, internet, TV, and healthcare services. On March 5, MCE Systems confirmed the expansion of its strategic partnership with TELUS, focused on delivering better customer experience while leveraging generative artificial intelligence.

The partnership paves the way for the integration of generative AI into the Mobile Klinik Device Checkup mobile app to create actionable insights that drive customer behavior. The integration is also expected to solve fundamental problems that telecom companies face and create in-store revenue opportunities. TELUS Corporation (NYSE:TU) has identified a specific use case that turns customer service interactions into sales leads by turning troubleshooting mobile devices into revenue-generating opportunities.

“The results of the generative AI proof of concept test are clear in demonstrating generative AI’s value to not only streamline delivery of remote, on-device customer service but also achieve quantifiable business results,” says Braden St. John, VP of Products, Marketing and Logistics at Mobile Klinik.