4. FreshDesk
Founder: Girish Mathrubootham
FreshDesk, the next one in our list of most successful startups of 2016 has a recorded equity of about $95 million according to Forbes and is one of the biggest and most successful startups that launched in 2016. It has a cloud-based customer support software that can create tickets for chat requests and emails. It’s great for small businesses and its relevance to the growing industry of e-commerce has helped make it so successful.