5 Most Hated Brands in the World

3. Spirit Airlines, Inc. (NYSE:SAVE)

Spirit Airlines, Inc. (NYSE:SAVE), formerly known as Clippert Trucking Company, is a major United States ultra-low cost airline headquartered in Miramar, Florida. The company’s no-frills, low-cost travel policy seems appealing. However, according to a Department of Transportation (DoT) report, the airline received the most complaints, totaling 637, from US passengers last year. The bulk of complaints against the carrier, according to the report, involved problems with flights, such as cancellations, delays, and missed connections.

Moreover, Spirit Airlines, Inc. (NYSE:SAVE) has the lowest customer satisfaction score among airlines, with 64 points on a zero to 100 scale, according to the 2023 American Customer Satisfaction Index (ACSI).