16 Worst Companies For Customer Service

8. G6 Hospitality ( Motel 6) , Eversource Energy, and Allegiant Air

Customer service index: 65/100

G6 Hospitality owns and operates two chains – one of the low-cost motels (known by the brand Motel 6) and the other of extended stay hotels  (known under the name Studio 6) across the US and Canada. Someone may think that by operating in the Hospitality Industry, companies should be aware that their customer service is even more important than maybe in some other industries. Nevertheless, this is not always the case, as it can be seen in many complaints about Motel 6 customer service.

Eversource Energy is an energy company that offers natural gas services and retail electricity through is subsidiaries. This is far from the first year that the company was ranked so low when it comes to customer satisfaction index.

Another airline on our list of the worst companies for customer service is Allegiant Air, owned by Allegiant Travel Co. The company had the same index last year, which means that even though it is not improving its professional services, it is not diminishing them either. If interested, you can read on TripAdvisor a discussion about whether Allegiant is the worst airline ever.

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