16 Worst Companies For Customer Service

2. Sudden link, and Frontier Communication

Customer service index: 61.5/100

We are continuing our list of worst companies for customer service with the following two:

Suddenlink is a cable service provider that was evaluated in two different sectors – Internet Service Providers (index of 61) and Subscription Television Service (index of 62). One customer described their experience with the company like this: “Suddenlink is the absolute worst cable and Internet provider I have ever experienced. Their service is always out, their customer service is abysmal…”

Frontier Communication is yet another communication services company that has a way to many angry, dissatisfied customers. If you don’t believe it, you can visit a website amply called “Frontier Sucks” and read many complaints. We bring you only one today – “ Frontier is the worst….their management should be jailed”. The company was also assessed in two different sectors: Fixed-line Telephone Service (index of 67) and Internet Service Providers (index of 56).

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