15 AI News You Should Not Miss

7. Salesforce Inc (NYSE:CRM)

Number of Hedge Fund Holders: 117

Salesforce Inc (NYSE:CRM) is a cloud-based software company engaged in the design and development of cloud-based enterprise software. Their offerings include CRM apps for sales, service, marketing, commerce, and more with trusted AI and data on one integrated platform. Its recent innovation in AI technology is Agentforce, an AI development platform that allows organizations to create, customize, and deploy intelligent agents.

On Tuesday, October 29, Salesforce Inc (NYSE:CRM) announced the general availability of Agentforce, a new layer on the Salesforce Platform. Agentforce allows companies to build and deploy AI agents that go beyond chatbots and copilots, using advanced reasoning capabilities to reason and take action. These agents can also handle tasks without human intervention, triggered by changes in data, business rules, pre-built automation, or signals via API calls from other systems. Moreover, Agentforce also includes customizable low-code or no-code agents to work around the clock across any channel. Agentforce Service Agent is the first generally available out-the-box agent, offering extensive pre-built abilities for customer support.

​​​​“Agentforce is redefining what’s possible in business and beyond, ushering in a new era of AI abundance and limitless workforces that augment every employee, build deeper customer relationships and drive unprecedented growth and profitability. Built on Salesforce’s trusted, fully customizable platform — seamlessly integrating enterprise data, metadata, AI models, workflows, security and applications — Agentforce is what AI was meant to be.”

– Marc Benioff, Chair and CEO, Salesforce.