15 AI News That Broke The Internet

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11. Twilio Inc. (NYSE:TWLO)

Market Capitalization: $14.8 billion

Twilio Inc. (NYSE:TWLO) is a leading cloud communications platform-as-a-service (CPaaS) company. The company has been integrating artificial intelligence into its platform since last year and has also introduced several new features that leverage AI to help clients gain more business from customers.

On November 12, Wells Fargo analyst Michael Turrin upgraded Twilio Inc. (NYSE:TWLO) to “Overweight” from Equal Weight and lifted his price target by $40, to $120 from $80. Turrin’s rating upgrade stems from his belief that software vendors are going to be leading the next phase of AI development. According to him, artificial agents will drive increased communications volumes for many years, helping drive sustained growth for Twilio Inc. (NYSE:TWLO), which also provides AI customer engagement services. Pointing to the company’s integration with OpenAI’s Realtime API that allows developers to build low latency speech-to-speech AI agents into applications, Turrin believes that Twilio can serve as a “pick-and-shovel” play for the next wave of AI-native front office and communications-powered genAI applications.

“A new build cycle is here; we expect the future favors the builders … This new set of AI developments is kicking off a new ‘build cycle’ of software development, with most recent example being AI agents, in our view, creating a tailwind for vendors who are able to position themselves as a key component of the new genAI stack”.

-Wells Fargo analyst

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