12 Best Small Cap AI Stocks To Buy According to Hedge Funds

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5. Verint Systems Inc. (NASDAQ:VRNT)

Market Cap as of December 2: $1.60 billion

Number of Hedge Fund Holders: 19

Verint Systems Inc. (NASDAQ:VRNT) specializes in customer experience automation. By using AI-powered solutions, it helps businesses optimize their customer interactions across various channels, including voice, chat, and email. Its comprehensive suite of products and services includes analytics, workforce optimization, and security solutions.

The company’s AI-powered bots can automate tasks, answer customer queries, and provide real-time assistance to agents, leading to increased agent productivity and customer satisfaction. A major US travel services company has recently implemented the company’s AI-powered Intelligent Voice Assistant (IVA). This advanced AI solution has significantly improved the company’s self-service capabilities, leading to a remarkable 50% increase in call containment within one month.

By replacing the legacy touch-tone IVR system with Verint Systems Inc.’s (NASDAQ: VRNT) IVA, the company has streamlined customer interactions. The IVA’s advanced intent recognition and seamless integration with back-end systems enable it to accurately respond to customer inquiries, leading to significant cost savings and improved customer satisfaction.

Verint Systems Inc. (NASDAQ:VRNT) Systems’ AI-powered solutions have proven to be highly effective in driving significant business benefits for its customers and position the company as a leading player in its market.

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