11 Trending AI Stocks on Latest News and Ratings

7. NICE Ltd. (NASDAQ:NICE)

Number of Hedge Fund Holders: 28

NICE Ltd. (NASDAQ:NICE) is a global software company that provides cloud and on-premise software solutions to help businesses improve customer interactions and manage compliance. It also provides cloud platforms for AI-driven digital business solutions worldwide. The company offers CXone Mpower, an AI powered customer service that seamlessly orchestrates workflows, agents, and knowledge.

On February 27, NICE Ltd. (NASDAQ:NICE) confirmed it had a record-breaking year for Nice’s CXautomation and augmentation as it achieved 6 billion AI-augmented interactions and 2 trillion AI-analyzed words per month in 2024. The company achieved about 123,560 years of knowledge and consumption as businesses turned to AI to drive proactive and predictive customer service. The 400% increase in CXone Mpower Autopilot interactions reported by NICE indicates that the market is moving from experimental AI deployments to large-scale customer service operations.

Barry Cooper, President of CX Division, NICE, said, “We’ve reached a pivotal moment in the customer service evolution where automation now touches every interaction. As shown by 2024’s historic numbers, businesses are realizing the immense value of AI and human collaboration in driving automated customer service. CXone Mpower is setting this new standard as the complete AI platform for workforce augmentation, interaction orchestration and service automation.”