11 Companies with the Best Customer Service in America

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T-8. Samsung Electronics Co Ltd (OTCMKTS:SSNLF)

Ranking in Temkin Customer Service Ratings: N/A

Ranking in Zogby Analytics Survey: 5th

Average Score: 40.0

Up next in our list of companies with the best customer service in America is Samsung Electronics Co Ltd that is one of the top electronics companies, and has played a vital role in redefining the smartphone market around the globe. Samsung held a major share of the smartphone market in America during 2016, with its flagship devices like the Galaxy Note 5, Galaxy Note 4 and Galaxy S6 Edge+. It has been a relenting couple of quarters for Samsung however, with its smartphone sales declining due to serious issues with the batteries in its latest Galaxy phones. Samsung Electronics Co Ltd (OTCMKTS:SSNLF) is also a major player in the appliances industry as well. In the 2015 Zogby Analytics survey, Samsung was ranked ninth, with 36.9% excellent ratings from customers, whereas in 2016, Samsung moved up to fifth position with 43.2% excellent ratings. Thanks to its product quality and excellent support network, Samsung Electronics Co Ltd (OTCMKTS:SSNLF) is not a company that could be withheld from this list.

Lisa-Lisa / Shutterstock.com

Lisa-Lisa / Shutterstock.com

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