10 Stocks That Members of Congress Own

5. Salesforce, Inc. (NYSE:CRM)

Number of Hedge Fund Holders: 162

Salesforce, Inc. (NYSE:CRM) is a global leader in cloud-based customer relationship management (CRM) software, providing businesses with tools for sales, marketing, customer service, and analytics. Its platform includes Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud, helping organizations manage customer interactions and business processes. The company also offers AI-driven insights through Einstein AI and low-code application development with Salesforce Platform.

Salesforce, Inc. (NYSE:CRM) has made remarkable progress in integrating AI solutions, with its Agentforce platform standing out as a sophisticated tool that merges technology from the Airkit acquisition with in-house developments. The company reported significant success with 5,000 Agentforce deals in Q4, of which 3,000 were paid contracts. The platform has shown outstanding performance, enabling customers to achieve up to 50% resolution rates, while Salesforce itself recorded an impressive 84% deflection rate, requiring human intervention in only 2-3% of cases. Central to CRM’s AI strategy is its Data Cloud, which provides a seamless way for clients to consolidate data from various sources without heavy IT investments. This foundational technology has been implemented with notable speed, as exemplified by large enterprises like Saks Fifth Avenue deploying agents in under 10 days.

Salesforce, Inc. (NYSE:CRM) is also shifting to a universal credit system for AI services, offering clients greater flexibility to expand their applications beyond traditional CRM use cases. Unlike basic automation tools, the company’s AI initiatives are centered on advanced reasoning capabilities and the ability to address complex scenarios across various functions, including sales, marketing, commerce, and customer service. Implementation support is readily available through self-service channels, system integrators, and AI-assisted setups that simplify the configuration and testing process. Furthermore, the platform is highly adept at working with unstructured data, enabling organizations to better understand their customers and enhance the precision of their marketing campaigns. These advancements solidify the company’s position as a leader in delivering AI-driven business solutions. With at least 162 hedge funds owning the stock, CRM is also one of the stocks owned by Congress.