10 Companies with the Worst Customer Service in 2017

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2. Bank of America Corp. (NYSE:BAC)

By simply taking account its record on dealing with its own employees, one can say that Bank of America Corp. (NYSE:BAC) isn’t faring well. Case in point: in August 2013, after losing to a racial discrimination suit against 700 employees, the court also required it to settle the damages for a gender discrimination case a month after. In terms of customer service, Bank of America Corp. (NYSE:BAC) got the lowest customer satisfaction score among all banks in the ACSI. Even on 24/7 Wall St.’s annual customer satisfaction poll, around 44% of the responders have a negative experience with the bank’s banking and credit card operations.

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SpeedKingz/Shutterstock.com

Follow Bank Of America Corp (NYSE:BAC)

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