10 AI News Taking Wall Street By Storm

7. Five9, Inc. (NASDAQ:FIVN)

Number of Hedge Fund Holders: 29

Five9, Inc. (NASDAQ:FIVN) is a technology company that offers cloud software solutions for contact centers. On December 17, Needham raised the firm’s price target on Five9 to $52 from $48 and kept a “Buy” rating on the shares. The buy rating follows the firm’s review of Five9’s recently announced AI agent expansion within its AI Genius suite, the company’s comprehensive product suite that tailors AI applications to the company’s CX (customer experience) needs.

The company had introduced Five9 AI Agents, the next generation of Five9 Intelligent Virtual Agents (IVA) integrating Generative AI. The analyst told investors in a research note that these agents enable customers to transition from scripted and deterministic responses to more natural support sessions coupled with powerful AI reasoning to drive higher response resolution. The company can win in the AI contact center race over siloed point solutions, the analyst noted.