10 AI News Making Waves on Wall Street

7. Cisco Systems, Inc. (NASDAQ:CSCO)

Number of Hedge Fund Holders: 60

Cisco Systems, Inc. (NASDAQ:CSCO) is an American technology company that provides information technology and networking services. On February 10, the company announced its first, jointly developed AI agent from its strategic partnership with French artificial intelligence startup Mistral AI. This partnership product aims to lead Cisco’s Customer Experience (CX) towards an Agentic-AI-Led future. The “AI Renewals Agent” enhances and streamlines Cisco’s renewal proposal creation process by integrating both structured and unstructured data from over 50 signals and sources. It then provides real-time sentiment analysis, summarized recommendations, intelligent automation, and personalization. These are tied to customer outcomes and key performance indicators (KPIs). According to the company, the AI Renewal Agent could cut down renewal proposal and preparation time for customer engagement by as much as 20%.

“Mistral AI is a critical partner for Cisco Customer Experience (CX) as we build towards an Agentic-AI-Led future. In addition to cutting-edge AI technology, Mistral AI shares our mission to put the customer at the center of everything we do. The AI Renewals Agent is an important milestone and the first of many innovative solutions that we’re going to build together. The impact on our teams is also significant as we continue to look at opportunities to simplify and reduce friction in their jobs. By combining our large data set, customer trust and Mistral’s industry-leading technology, we are on our way towards shaping the future of customer and employee engagement.”

­-Liz Centoni, Executive Vice President and Chief Customer Experience Officer, Cisco.