10 AI News and Ratings You Should Not Miss

4. RingCentral, Inc. (NYSE:RNG)

Number of Hedge Fund Holders: 36

RingCentral, Inc. (NYSE:RNG) provides cloud-based communication, collaboration, video meeting, and contact center solutions for businesses worldwide across various industries.

On February 19, RingCentral and BT introduced Cloud Work RingCX, a cloud-based contact center platform with built-in AI assistance. Designed for corporate and public sector organizations, it enables seamless customer interactions across voice and messaging channels while enhancing efficiency and engagement.

The platform integrates with BT Cloud Work, unifying voice, video, and digital communication for streamlined customer support. AI-driven tools provide real-time analytics and assistance, improving response times and agent performance. BT emphasized that the solution offers businesses flexibility, security, and fraud protection, with a broader rollout planned for small and medium-sized enterprises later this year.